Messages enabled for brand pages on Facebook

What an exciting day, and the Facebook Marketing Conference hasn’t even started yet! We just noticed that users will be able to message a brand privately. This could become a crucial part of the customer service a brand can now offer directly through Facebook. From what we can tell, users can message a brand and […]

It’s official: Brands are getting timelines on Facebook [pics]

We were waiting patiently, whilst preparing a few campaigns for launch tomorrow, to hear how Facebook was planning to change the marketing of brands through it’s network. We all expected them to announce the timelines for pages and many worried about what implications this would be for the tabs we have all invested massive resources […]

Facebook Chat: Choose who sees you online

We’ve often heard of people disabling the whole Facebook chat service because they don’t like to let everyone of their friends seeing that they’re online. This might be even more necessary during exam, work, or quiet time. You may not want the whole of your social circle being able to talk to you, but allow […]

Facebook Updates Photo Browser, Again!

Facebook have upgraded their overlay pop-up photo browser. From our observations this is good for: Brands/Users – More emphasis is given to the source of the image. Whether it be a user or a fan page, the prominence of the information may lead to more followers if a photo is re-shared. Advertisers – More prominent […]