This week Intercom will stop allowing their customers to create API Keys for integrating with other systems.
We’ve updated the Ektagon Woocommerce to Intercom plugin to allow for a seamless switch between API Keys and Personal Access Tokens (PATs).
Why Access Tokens?
Whilst the recommended route of integrating with Intercom is to create an OAuth flow, that would require us putting a server between your beautiful Woocommerce stores and the lovely Intercom system.
We took the decision to use single-use Personal Access Tokens instead because we know how vital, and most times private, the synced data is. This way your sites can continue to sync directly into intercom and we don’t add any additional risk into your business processes.
On the settings page you’ll see a new toggle to turn on Personal Access Tokens and a field below it for your unique PAT code.
Whilst your API keys will still work for the time-being, Intercom has recommended that if you are currently using API Keys, you will need to switch these to Personal Access Tokens by January 2017.