We haven’t pushed out any major updates to the ektagon Woocommerce to Intercom (eWI) plugin for a few weeks and we wanted to quick explain why.
The plugin has rapidly evolved from just syncing checkout information; to creating a live-sync of all customer data/events; to enabling the bulk-syncing of customer data into Intercom’s CRM-like system. This rapid evolution lead to code that worked but could be a lot more efficient and easier to maintain.
For that reason, we’ve been refactoring the code and rebuilding the way each of the different pieces* work together.
Ofcourse we have been, and will continue to be, available to support our customers whilst we finish testing/polishing of v0.9.0.
This version will also make it easier for us to add the additional functionality we’ve been working on (such as toggles/settings for all events, automatic updates and switching to OAuth), and we appreciate your patience as we get this necessary update done.
On a side note, we’re aiming to release the eWI Multi-Store Addon by the end of April to enable one Intercom account to track events/customers across multiple stores. But more on that a little later.
Thanks for being so awesome!
*ie the different sets of built-in functionality like Core Woocommerce syncing; Woocommerce Subscriptions syncing; Bulk customer/purchase syncing; and the increasingly popular Bespoke Attribute syncing